General terms and conditions
General
Applicability
1.1 These general terms and conditions apply to all orders at MyEllesa.
1.2 By placing an order you agree to our terms of delivery and payment. MyEllesa reserves the right to change these terms.
1.3 Unless otherwise agreed in writing, we do not recognize general terms and conditions of third parties.
1.4 MyEllesa guarantees that the products comply with the agreement and the described specifications.
Delivery
Product delivery
2.1 Products are delivered while stocks last.
2.2 If there is a delay, you will receive a message. You have the right to cancel your order free of charge in the event of a delay.
2.3 Delivery is considered completed once the order has been offered. The carrier's proof of delivery is proof of delivery.
2.4 The stated delivery times are indicative. No rights can be derived from these terms.
Prices
Prices and Payment
3.1 The prices on the site cannot be increased during the term of an offer, unless legal measures or price increases by the manufacturer make this necessary.
3.2 All prices on the site include 21% VAT and are subject to printing and typographical errors.
Data management
Personal Data
4.1 When placing an order, we store your data in our customer database. We respect your privacy and do not share data with third parties.
4.2 MyEllesa respects the privacy of all users and ensures that your personal data is treated securely.
4.3 We may use a mailing list, but you can always unsubscribe using the instructions in the emails.
Warranty and Conformity
Warranty and Quality
5.1 We guarantee that the products comply with the agreement and the reasonable requirements of quality and usability.
5.2 Any warranty given by the manufacturer does not affect your statutory rights.
5.3 Check your order upon receipt. If the products are damaged or non-compliant, please let us know within 24 hours via info@myellesa.com .
5.4 If your complaint is justified, we will replace the products free of charge or make an arrangement regarding compensation.
5.5 We are not liable for damage caused intentionally.
Images and Specifications
Images and Specifications
6.1 The images and specifications of the products on our website serve as an indication. We cannot be held responsible for minor deviations.
Liability
Liability
7.1 MyEllesa is not liable for damage to third parties caused by incorrect use of the products.
Right of withdrawal
Right of withdrawal
8.1 You have the right to return your order free of charge within 14 days of receipt, in accordance with the statutory provisions.
Portrait rights
Portrait rights
9.1 All photos and images on our website are the property of MyEllesa and may not be used without permission.
Contact details
MyEllesa
Beneluxlaan 59
2871 HE Schoonhoven
E-mail: info@myellesa.com
KvK: 76381110